Nbanee Privacy Policy — Our Commitment to Protecting Your Data

Welcome to Nbanee. We understand that sharing personal information online can feel unsettling — and that concern is completely valid. So let us be clear from the start: your privacy is Nbanee's top priority.

This Privacy Policy explains what information Nbanee collects, how it is used, who it is shared with, and what rights you have over your data. Our Privacy Policy is developed in compliance with Bangladesh's applicable data protection laws and international standards.

Nbanee believes that a secure and transparent platform is the only way to earn lasting trust from its members. That's why we maintain full transparency at every step of our data processing.

Nbanee only collects the information needed to provide you with the best experience. We never collect unnecessary data. The information we gather falls into two categories:

a) Information you provide directly:

• Your name, email address, phone number, and date of birth provided at registration.
• Copies of national ID or passport submitted for identity verification.
• Financial transaction details — such as your mobile banking number or payment method.
• Messages and information provided when contacting the support team.
• Information provided when participating in promotional offers or surveys.

b) Automatically collected data:

• IP address and device type (mobile/desktop).
• Browser information and operating system.
• Logs of time spent on the site and pages visited.
• Betting activity data and transaction history.
• Information collected through cookies and similar technologies.

Nbanee uses your information only for specific, legitimate purposes — never for unauthorized or unrelated activities. Here is how we use your data:

The Nbanee website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your experience.

Types of cookies Nbanee uses:

• Essential Cookies: These are essential for the site to function properly. They are used for login sessions and security verification.
• Performance Cookies: To analyze which parts of the site are used most — helping us improve our services.
• Functionality Cookies: To remember your preferences — such as language settings or display options.
• Marketing Cookies: To show you relevant offers based on your interests (only with your consent).

Nbanee never sells your personal information. However, in certain circumstances, data may be shared with trusted third parties. In all such cases, we ensure those parties uphold the same standard of privacy protection we do.

Situations in which your data may be shared:

• Payment processors: Necessary information is shared with payment services such as bKash, Nagad, and Rocket to process deposits and withdrawals.
• Identity verification services: Documents may be shared with authorized verification agencies to complete the KYC process.
• Legal authorities: Nbanee is required to share information in response to lawful requests from government or regulatory authorities under applicable laws of Bangladesh.
• Fraud Prevention: Relevant authorities are provided with the necessary information in investigations related to money laundering or fraud.
• Technology Service Providers: Cloud or IT service providers used to operate the site may have limited access to technical data.

Nbanee retains your data only for as long as necessary or legally required. Data that is no longer needed is securely deleted after the applicable retention period.

Once the retention period expires, your data is permanently deleted or anonymized so you can no longer be identified.

Nbanee uses industry-leading technology to keep your information secure. Our security framework is regularly reviewed and updated to protect your data against emerging threats.

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected with 256-bit SSL encryption.
• Two-Factor Authentication (2FA): Two-factor authentication is available as an added layer of security when logging in to your account.
• Encrypted Database: All sensitive data stored on our servers is kept in encrypted format.
• Firewall & IDS: Advanced firewalls and intrusion detection systems are in place to prevent unauthorized access.
• Regular Security Audits: Regular penetration testing and audits are conducted by third-party security specialists.
• Restricted Access: Only a small number of authorized Nbanee staff can access your data, and only when necessary.

Nbanee believes you should have full control over your data. That's why we guarantee the following rights:

• Right to Access: You may submit a request to find out what information we hold about you.
• Right to Rectification: If any of your information is incorrect, you may request a correction.
• Right to Erasure: You have the right to request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your data be restricted.
• Right to Data Portability: You may request a copy of your data in a machine-readable format.
• Right to Withdraw from Marketing: You can opt out of promotional communications at any time.

To exercise any of these rights support@nbanee.com-. We will respond to your request within 30 business days. However, some data may not be deletable due to legal or regulatory obligations.

The Nbanee platform may include links or integrations with third-party services — such as payment gateways or analytics providers. These third parties operate under their own privacy policies, and Nbanee is not responsible for those policies.

When selecting the third-party services we work with, Nbanee ensures that:

• They comply with recognized security standards.
• Only the minimum necessary data is shared.
• We have data processing agreements in place with all such parties.
• They are not permitted to sell or misuse your information.

Nbanee may update this Privacy Policy from time to time. When changes are made, we will notify you in the following ways:

• A notification will be sent to your registered email address.
• A notice will be displayed when you log in to the platform.
• The "Last Updated" date at the top of this page will be changed.

For significant changes, your explicit consent may be required. Continued use of the platform after any changes will be considered acceptance of the updated policy.

If you have any questions, concerns, or complaints about this privacy policy, please reach out to us directly. Nbanee's data protection team is always ready to help.

• Email: support@nbanee.com
• Website: nbanee.com
• Response Time: Usually within 3–5 business days